Information services

Do you have a query about our website, the data we provide, or do you simply want to get in touch with us and send us an e-mail? (for content-related queries) (in the event of technical difficulties)

We guarantee that your e-mail will be dealt with promptly.

You can also use our services, which have been designed specifically for your queries:

General information service

For general queries about data and publications from Statistics Austria, the General information service personnel on the ground floor of our premises are the "first port of call" for queries from visitors and telephone callers.

For instance, you can view current publications here (copying facilities are available). On request – and for a charge – we can also send copies by post, fax or e-mail, and can carry out database searches. All Statistics Austria publications, not to mention maps and summary reports, can also be purchased over the counter.

General information service 
Guglgasse 13, A-1110 Vienna 
Tel.: +43 1 71128 7070 
Fax: +43 1 71128 7728 
Opening hours: Mon–Fri 9.00 am–4.00 pm

Consumer price index information

A telephone and fax service has been set up for queries relating to the consumer price index and the price index for retired persons’ households.

Consumer price index 
Recorded information for callers from Austria: 0800 501 544 
(from outside Austria, please dial +43 800 501 544) 
Consumer price index information: tel.: +43 1 71128 7645 
Mon–Fri 9.00 am–4.00 pm 
Fax: +43 1 718 07 18


The Statistics Austria Library is one of the most important specialist statistical libraries. Its work is primarily concerned with the compilation of official statistics. Statistical yearbooks from around 100 countries worldwide are available in the Library’s reading room. The Library also holds a broad range of publications from Eurostat, international statistics organisations and institutions as well as historical publications from Statistics Austria.

Library and reading room 
Guglgasse 13, A-1110 Vienna 
Tel.: +43 1 71128 7814 
Opening hours: Mon–Fri 9.00 am–3.00 pm

Press information

Journalists are invited to use this information service designed specifically for their needs. Staff assists with enquiries regarding Statistics Austria’s data and press releases, coordinates interviews and accepts registrations for press events.

Press information 
Guglgasse 13, A-1110 Vienna 
Tel.: +43 1 71128 7777, +43 1 71128 7767

Hotlines for respondents and data providers

  • +43 1 71128 8686 Classification notes 2008 (Mon–Thurs 8.00 am-3.00 pm, Fri 8.00 am–2.30 pm)
  • +43 1 71128 7272 Hotline for the Short Term Statistics Survey, Structural Business Statistics, Intrastat, cross-border services traffic statistics, material input and road freight transport (Mon–Fri 7.30 am–4.00 pm)
  • +43 1 71128 8009 Helpdesk for technical difficulties with electronic survey forms (Mon–Fri 7.30 am–4.00 pm)
  • +43 1 71128 8338 Austrian micro-census information service (Mon–Fri 9.00 am–3.00 pm)
  • +43 1 71128 7900 Buildings and Dwellings Register Online (Mon–Thurs 8.00 am–4.00 pm, Fri 8.00 am-12 pm)
  • +43 1 71128 8383 Structural income survey (Mon–Thurs 9.00 am–4.00 pm, Fri 8.00 am–2.00 pm)

Information on European statistics

Eurostat – the Statistical Office of the European Union (EU) – provides a wide range of statistics for all countries and regions of the EU. For information on data or methodological aspects please contact the user support service in your favourite language.